Privacy Policy
Effective September 28, 2026
Who we are and what this covers
Strada is operated by Strada Logistics LLC (“Strada”, “we”, “us”). This policy explains how we handle information in the Strada Wheels driver app (Android, iOS and the web app at driver.stradafresh.com) and in the Strada business apps (CRM, Airport App and Broker Console), which are used by authorized drivers, carriers and staff.
Strada is a business tool. Accounts are created for people who work with us; the apps are not offered to the general public or to children.
Information we collect
- Account information. Your account identifier, name, email address, roles and session information, used to sign you in and show the correct work. Your password is sent only to authenticate you and is not kept by the app. The mobile app stores its session token in the device’s secure storage (iOS Keychain or Android Keystore).
- Precise location (driver app). After you grant permission and start a trip, the app sends latitude, longitude, accuracy, speed, heading and capture time to dispatch while the load is In Transit. This can continue while the app is in the background or the phone is locked. Tracking stops automatically when the load is marked Arrived, when you sign out, or when you remove the permission. We do not collect location when you have no trip in transit.
- Photos, files and signatures. Proof-of-delivery photos or PDFs, signatures, receiver names, notes, airport documents and related timestamps that you choose to capture or attach. The app accesses your camera and photo library only when you use these features.
- Trip and business records. Assigned loads, trip status changes, shipment and order details, and carrier paperwork entered in the Strada apps.
- Device notification identifier. If you enable notifications, an app-specific push token is stored so operational alerts can reach your device.
We do not collect contacts, microphone audio, browsing history or advertising identifiers.
How we use information
We use information for authentication, dispatch and route visibility, delay and safety response, trip status, delivery records, driver payments, airport coordination, operational notifications, security and legal compliance.
We do not sell personal information, do not use it for third-party advertising, and do not track you across other companies’ apps or websites.
Security and retention
Data is encrypted in transit (HTTPS) and access is limited by role. Location pings are normally kept for up to 90 days and then deleted automatically. GPS points queued on the device while offline are kept for no more than about 24 hours of normal tracking and are removed after they are delivered or when you sign out. Other operational and delivery records are kept as long as needed for business, contractual and legal recordkeeping.
Your choices and rights
You can turn Location, Precise Location, Camera, Photos and Notifications access on or off at any time in your device settings. Removing background location means GPS updates may stop while the app is not visible.
Deleting your account. In the Strada Wheels app, go to Settings → Delete accountand confirm with your password. This immediately signs you out and removes your name, email, phone, location history, notifications and device tokens. Completed trip, proof-of-delivery and payment records are kept without your personal details for legal and contractual recordkeeping. An account can’t be deleted while it still has an active load. If you can’t use the app, email strada.logs@gmail.com from the address on your account and we will delete it within 30 days.
You can also request access to or correction of your personal information by emailing strada.logs@gmail.com.
Changes to this policy
We may update this policy when our practices or legal requirements change. The effective date above shows the current version, and significant changes will be communicated in the app.
Contact us
Questions or requests about privacy: strada.logs@gmail.com.
Strada Logistics LLC · Florida, USA